Almic Systems LLC, a Texas limited liability company (Almic), provides the Services described below.
1. Agreement Structure and Service Scope
These public terms describe general conditions for Almic's website and workflow and reporting software. Pilot and paid Services, when purchased, are governed by a separate signed agreement. Your signed Paid Pilot Agreement, Master Subscription Agreement (MSA), Order Form, and applicable signed addenda govern purchased Services and control over these public terms if they conflict. An Order Form controls its specific scope and commercial terms; a Data Processing Addendum or AI Features Addendum controls its specialized subject where applicable. Features are included only within your agreed scope. Preview, beta, experimental, roadmap, and future-discipline features are not commitments to delivery or availability. Viewing the website does not create an order or subscription.
2. Authorized Use and Account Responsibility
Access is for authorized personnel and contractors acting for the customer for its internal business purposes. Customers are responsible for their users, credentials, devices, permissions, and lawful use, and must have the rights and permissions needed for submitted data. Do not resell, sublicense, reverse engineer, bypass access controls, introduce malicious code, interfere with the Services, or violate another person's rights, except where a restriction is prohibited by law. Under the applicable agreement, Almic may proportionately suspend access for material security risks, unlawful use, or material breach, with notice where practicable.
3. Nature of Service and Professional Responsibility
Almic provides workflow automation, document processing, information extraction, report preparation, organizational tools, and AI-assisted features. Almic is not an environmental consultant, inspector, licensed professional, laboratory, regulatory authority, attorney, engineer, or professional report approver. Jurisdiction-specific thresholds, templates, warnings, and rules are workflow aids and may not apply to every project.
Qualified customer personnel must independently review field data, original source documents, extracted results, sample matches, values, classifications, findings, conclusions, recommendations, regulatory statements, signatures, certifications, and final reports before relying on, approving, issuing, transmitting, signing, filing, or submitting them. Customers remain responsible for professional judgment, corrections, legal and regulatory compliance, report suitability, client delivery, filings, licenses, and certifications. Almic does not guarantee professional, regulatory, legal, or agency acceptance of output.
4. AI-Assisted Features
When enabled, Almic may use third-party AI and document-processing services, including AWS Textract, AWS Bedrock, or the OpenAI API. Automated output may contain errors, omissions, incorrect sample matches, or unjustified confidence. The absence of a warning does not establish accuracy or compliance. Compare extracted information against original source documents and correct discrepancies before use.
5. Customer Data and Almic Technology
Customers retain ownership of their data, source documents, project and inspection information, laboratory documents and results, branding, customer-provided templates, credentials, customer-specific content, and generated final reports containing customer project information. Customers grant Almic limited rights to host, copy, process, transmit, render, back up, and transform that data as reasonably necessary to provide, secure, maintain, support, and improve the Services, subject to the applicable agreement and privacy terms.
Almic and its licensors retain ownership of the software, workflow engines, generic report-generation technology, prompts, AI orchestration, reusable templates and components, algorithms, internal tools, product design, documentation, and improvements. Customer-specific configuration does not transfer that underlying technology.
6. Feedback, Deidentified Information, and Training
Under the applicable agreement, Almic may use voluntary feedback to improve the Services without identifying customers or disclosing their confidential information. Almic may use aggregated or deidentified information to operate, analyze, secure, develop, and improve the Services where it does not reasonably identify a customer or individual. Almic does not sell Customer Data and does not currently use identifiable customer documents to train generalized cross-customer Almic models. Any future use of identifiable Customer Content for that training requires separate affirmative authorization and appropriate product and privacy controls.
7. Confidentiality and Service Providers
Confidential information is protected with at least reasonable care and used for the purposes permitted by the applicable agreement. Disclosure is limited to personnel and providers with a need to know and confidentiality duties, or legally required disclosure with notice where permitted. Contractual exclusions and confidentiality periods remain governed by the signed agreement. Almic relies on providers for hosting, storage, authentication, email, billing, AI processing, monitoring, and related functions. Personal-data processing is described in the Privacy Policy and any applicable signed Data Processing Addendum.
8. Pilot, Production, Fees, and Cancellation
Signed agreements determine fees, included users, scope, payment dates, taxes, refunds, support, implementation, and special benefits. Pilot-to-production transitions and any pilot refunds are governed by the applicable signed agreements.
The applicable signed agreement and Order Form determine the subscription period, cancellation notice, renewal, price changes, and any price protection. Public policy updates do not change signed commercial terms.
9. Offline Use, Security, and Data Retrieval
Field data may be stored locally in the browser or device for offline use. Local drafts are not currently encrypted by Almic at the application layer. Unsynchronized information may remain after logout and may be lost through local-data clearing, storage eviction, private browsing, device loss or damage, or failure to synchronize. Customers must secure devices and verify successful synchronization.
The applicable signed agreement determines any period and supported method for retrieving available reports and files after termination; access may be disabled afterward as that agreement permits. This does not promise a complete one-click organization export, remote device wiping, or immediate deletion from every system or backup. Retention and deletion remain subject to applicable policies, legal obligations, provider retention, and technical capabilities.
10. Warranties and Liability
Express warranties and remedies in the applicable signed agreement remain in effect. Except for those express warranties, Services are provided as is and as available to the maximum extent permitted by law. Almic does not promise uninterrupted operation, perfect AI output, or regulatory compliance.
The applicable signed agreement governs exclusions and limits of liability, remedies, and indemnification obligations, subject to applicable law. These public terms do not add to or reduce the rights and obligations in that agreement.
11. Governing Law and Contact
The applicable signed agreement determines governing law, venue, and formal notice procedures. Public legal and privacy inquiries: connect@almicsystems.com. Viewing these policies or receiving or opening an email does not by itself sign or amend a customer agreement.
12. Changes to These Public Terms
Almic may update these public terms and will change the date above when it does. Material changes will receive additional notice where required by law. An update to this page does not amend a signed customer agreement.
